111gam is committed to protecting the privacy of every registered player across Pakistan — from Skardu to Karachi.
At 111gam, we treat your personal data with the same seriousness that you expect from any platform handling real money. This Privacy Policy explains exactly what data we collect when you use 111gam, why we collect it, how it is stored and protected, who we share it with, and what rights you have over it as a player in Pakistan.
111gam is committed to protecting the privacy of every registered player across Pakistan — from Skardu to Karachi.
These principles shape every decision we make about how your data is handled — not marketing language, but actual operational standards.
111gam collects only the personal data that is genuinely necessary to operate your account, verify your identity for KYC, process PKR payments and comply with legal requirements. We don't harvest data speculatively.
This Privacy Policy tells you clearly what data we collect, why we collect it and who it may be shared with. We don't pursue purposes not disclosed here without seeking fresh consent from you first.
Your data at 111gam is protected using industry-standard encryption in transit and at rest. Access to personal data is restricted to staff with a genuine operational need, and all access is logged and audited.
You have the right to access, correct and in certain cases delete your personal data held by 111gam. You also have the right to withdraw marketing consent at any time. We honour these rights without unnecessary friction.
111gam does not sell, rent or trade your personal data to third parties for their own commercial purposes. Any third parties who process data on our behalf are contractually bound to use it only for the purpose we specify.
We keep your personal data only for as long as it is needed for the purpose it was collected, or for as long as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
111gam is an online gaming platform accessible at https://111gam.app, operated for the benefit of Pakistani players. In this Privacy Policy, when we say "111gam", "we", "us" or "our", we are referring to the operating entity behind the 111gam platform.
111gam is the data controller for the personal data of registered players. This means we determine the purposes and means of processing your personal data and are responsible for handling it in accordance with applicable data protection standards.
This Privacy Policy applies to all personal data collected through your use of the 111gam website at https://111gam.app, the 111gam mobile platform, and any communications between you and 111gam — including support interactions by email, live chat and any other channel.
This policy covers the personal data of registered 111gam players and visitors to the site. It does not cover the data practices of third-party providers whose services 111gam uses — those providers operate under their own privacy policies.
111gam collects different categories of personal data depending on how you interact with the platform. The main categories are set out in the table below:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | During registration and KYC verification |
| Contact Data | Mobile number (Pakistani), email address | During registration |
| Financial Data | Easypaisa / JazzCash account number (last digits), bank account details for IBFT, transaction history | During deposit and withdrawal requests |
| Verification Documents | CNIC scan (front/back), payment method proof of ownership screenshots | During KYC verification |
| Gaming Activity Data | Bets placed, game sessions, game outcomes, bonus usage, session durations | Continuously during platform use |
| Technical Data | IP address, device type, browser type, operating system, connection type | Automatically on site access |
| Communication Data | Support chat transcripts, email correspondence, complaint records | During support interactions |
| Marketing Preferences | Communication opt-in/opt-out status, notification preferences | At registration and updated on request |
111gam does not intentionally collect special category personal data — such as health information, biometric data or political opinions. The only partial exception is where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request (for example, mentioning a gambling addiction). Such information is handled with additional care and used solely to support the self-exclusion process.
111gam collects your personal data through the following means:
The majority of personal data 111gam holds is provided directly by you. This includes the information you enter during account registration, the documents you upload during KYC verification, the details you provide when requesting deposits or withdrawals, and the information you share when contacting 111gam support.
When you access the 111gam platform, certain technical data is collected automatically — including your IP address, device identifiers, browser details, session duration and pages visited. This is standard practice for web-based platforms and is necessary for security monitoring, fraud detection and platform performance optimisation.
111gam uses cookies and similar tracking technologies on its website. The types of cookies used and how to manage them are explained in Section 8 of this Privacy Policy.
Where 111gam uses third-party services to assist with identity verification, we may receive confirmation data from those providers — for example, a match/no-match result against official identity records. The full content of your CNIC record is not received by 111gam through these services.
When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, 111gam receives transaction confirmation data from the payment provider — including transaction reference numbers and in some cases partial account details — to reconcile your account balance.
111gam processes your data responsibly so you can focus on what matters — enjoying the platform.
111gam uses your personal data for the following purposes, each of which is necessary for the legitimate operation of the platform:
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account creation and management | Identity, contact data | Required to establish and maintain your player account |
| Identity verification (KYC) | Identity data, verification documents | Required to confirm your age, identity and payment method ownership before processing withdrawals |
| Processing deposits and withdrawals | Financial data, identity data | Required to securely process PKR transactions to and from your account |
| Fraud prevention and security | Technical data, gaming activity, financial data | Required to detect and prevent fraudulent accounts, payment fraud and bonus abuse |
| Responsible gaming compliance | Gaming activity data, communication data | Required to monitor for problem gambling indicators and administer self-exclusion and limit tools |
| Customer support | Communication data, account data | Required to respond to your queries and resolve disputes |
| Marketing communications | Contact data, marketing preferences | To send promotional offers where you have opted in — you can opt out at any time |
| Platform improvement | Technical data, gaming activity (anonymised) | To understand how the 111gam platform is used and where improvements can be made |
| Legal and regulatory compliance | Identity data, financial data, transaction history | Required to meet anti-money laundering, age verification and other regulatory obligations |
For each purpose for which 111gam processes your personal data, there is a legal basis. The main legal bases 111gam relies on are:
111gam does not sell, rent or trade your personal data to third parties for their commercial benefit. We share personal data only in the limited circumstances described below:
To process your deposits and withdrawals, 111gam shares the necessary financial and identity data with the relevant payment service providers — including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT network banks and card payment processors. These providers are contractually bound to use your data only to process the specific transaction requested.
111gam uses third-party KYC and identity verification services to assist with the verification of player identities. These providers process verification data under strict contractual obligations and in compliance with applicable law. They do not retain your CNIC or other identity documents beyond the period required for the verification service.
To protect the security of the 111gam platform and our players, certain technical and account data may be shared with fraud detection and prevention service providers. These services help us identify suspicious activity patterns, duplicate accounts and bot usage.
111gam may be required by law to disclose personal data to government authorities, law enforcement agencies or regulatory bodies. We will disclose only what is legally required and will, where permitted, notify you of such a disclosure request.
In the event that 111gam undergoes a merger, acquisition or sale of all or part of its business, player data may be transferred as part of that transaction. In such a case, 111gam will notify affected players and ensure that the receiving entity is bound by equivalent data protection obligations.
111gam does not share your personal data with advertisers, data brokers, affiliate marketing networks or any other third party for their own commercial use. Your data is yours and we do not monetise it.
Given that 111gam handles real PKR transactions for Pakistani players, the security of payment data is a particular priority. The following safeguards are in place:
From Faisalabad to Peshawar — 111gam protects the personal data of every Pakistani player with the same rigour.
111gam uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work properly and to understand how it is being used. Here is a breakdown of the types of cookies 111gam uses:
| Type | Purpose | Can Be Disabled? |
|---|---|---|
| Session management, login authentication, security tokens, payment session tracking. These cookies are essential for the platform to function. | No — platform will not function without these | |
| Remembering your language preference, saving your last game session, storing responsible gaming settings. These improve your experience without being strictly essential. | Yes — but some features may not work as expected | |
| Understanding which pages are most visited, how players navigate the platform, and where technical errors occur. This data is aggregated and used to improve 111gam's service quality. | Yes — via your browser cookie settings |
You can manage or disable non-essential cookies through your web browser settings. Most modern browsers allow you to block cookies, delete existing cookies or be notified before a cookie is set. Please note that disabling strictly necessary cookies will prevent 111gam from functioning as intended and you will not be able to log in or place bets.
111gam does not use advertising cookies or tracking pixels that report your activity to third-party advertising networks.
111gam retains your personal data for as long as it is needed for the purpose for which it was collected, or for as long as required by applicable law. The general retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years | Legal and regulatory record-keeping requirements |
| KYC documents (CNIC scans) | Duration of account + 5 years | Anti-money laundering compliance obligations |
| Financial transaction records | Duration of account + 7 years | Accounting and financial regulatory requirements |
| Gaming activity logs | 3 years from date of activity | Fraud investigation, game dispute resolution |
| Support communications | 2 years from resolution | Quality assurance and dispute resolution records |
| Marketing preferences | Until consent withdrawn or account closed | Compliance with marketing consent requirements |
| Technical / server logs | 90 days | Security monitoring and incident investigation |
When data reaches the end of its retention period and no legal obligation requires further retention, it is securely deleted or irreversibly anonymised. Anonymised data may be retained for statistical analysis without limit as it can no longer be attributed to an individual.
As a person whose data 111gam processes, you have a number of rights. These are explained below. To exercise any of these rights, contact 111gam at support@111gam.app with "Data Rights Request" in the subject line and your registered account username in the message body.
The 111gam platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18.
During registration, players are required to confirm they are 18 or older, and age verification is a component of the standard KYC process. Where 111gam discovers that a player under 18 has opened an account — regardless of how — the account will be immediately closed, all funds will be returned, and the personal data associated with the account will be deleted as promptly as legally permissible.
If you are a parent or guardian and believe that a minor in your care has registered at 111gam, please contact us immediately at support@111gam.app so that we can investigate and take appropriate action.
We strongly recommend that parents and guardians use internet filtering and parental control software to prevent minors from accessing gaming websites. 111gam cannot be held responsible for minors circumventing device-level parental controls, but we will always act swiftly when a minor account is identified.
111gam may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this document and, where the change is significant, notify registered players via the email address associated with their account.
It is your responsibility to review this Privacy Policy periodically. Continued use of the 111gam platform after the "Last Updated" date constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account.
Where required by applicable law, 111gam will seek fresh consent for new processing purposes rather than relying on your existing consent for material changes in data use.
If you have any questions or concerns about this Privacy Policy, how 111gam handles your personal data, or how to exercise your data rights, please get in touch using any of the following methods:
111gam will respond to privacy-related queries within 24 hours and to formal data rights requests within the applicable legal timeframe — typically 30 days, though we aim to respond sooner for straightforward requests.
If you are not satisfied with 111gam's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
This Privacy Policy should be read alongside the 111gam Terms and Conditions, which govern your overall use of the platform and incorporate this Privacy Policy by reference. The Terms and Conditions contain additional information relevant to account data and legal obligations.
This Privacy Policy forms part of a wider set of documents that govern your relationship with 111gam.